Shipping Policy
Shipping Policy
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Effective August 15, 2023, we are adjusting our international shipping fees due to rising fuel costs.
New Shipping Rates:
- Orders $50 and above: Free Shipping
- Orders below $50: $15 Shipping Fee
- Express Shipping will be adjusted from $45 to $50
"Free Shipping Across the USA" remains unchanged for domestic orders.
Domestic orders are shipped via USPS First Class, USPS Priority or UPS.
Make sure to double check your billing and shipping address! Once Narasocks has released your product to the carrier, we are unable to reroute packages.
Refund Policy
We accept returns of defective merchandise only within 20 days of the delivery date. Items must be unworn and returned in their original packaging.
Please email hello@narasocks.com to request a return authorization code before returning or exchanging any items. Refunds or exchanges cannot be processed without this code.
Customers are responsible for return shipping costs unless returning defective items.
For international purchases, Narasocks is not responsible for return shipping fees or duty reimbursement.
We recommend insuring any return packages, we cannot issue a refund on items damaged or lost during shipping.
Please address return to:
NARASOCKS.com
Return
1777 Saratoga Ave Suite#130
San Jose, CA 95129
We will process your return as soon as possible, but please allow up to 14 days for your refund to be processed and up to two billing cycles for the return to appear on your credit card statement.
We do reserve the right to deny refunds if the merchandise returned does not meet our return policy requirements.
